Mark Rudolph On Patient Experience

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Mark Rudolph is a Senior Fellow in Hospital Medicine and chairman of the Patient Experience Committee for the Society of Hospital Medicine. He joins us to discuss the concept, value, and importance of improving experiences for patients. His article in “The Hospitalist” can be found by clicking here.

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David Wexler is the Director of the Relationship Training Institution and he joins us to discuss guilt vs shame and how to overcome destructive behaviors.

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Christina Farr is an award-winning digital health and technology journalist with Fast Company; she rejoins us to examine the fallout from the Theranos controversy, the need for rigorous evaluation of healthcare start-ups, and potential unexpected consequences of genetic testing.

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Paul Knoepfler is a widely recognized expert on CRISPR,  a DNA editing tool that allows for rapid and inexpensive modification of DNA with staggering implications. He joins us to help understand what CRISPR can do and what it means for humankind.

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Scott Reeves is a world-renown social scientist and professor of Interprofessional Research. He joins us to discuss how best to implement and manage complex change.

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Barron Lerner is a physician, historian, and widely published writer who joins us to discuss gaps between generations and professions, and how to bridge them.

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Richard Baron, president of the American Board of Internal Medicine, joins us to discuss the multiple controversies surrounding the ABIM and the massive paradigm shift of moving from being an authority-based organization to one based upon co-creation and channeling community standards. (note, minor feedback issues resolved after first 2 minutes)

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Jocko Willink, Navy SEAL and co-author of “Extreme Ownership: How Navy SEALs Lead And Win” joins us to discuss a wide array of leadership perspectives ranging from activating resistant leaders to his fantastic and productive take on managing disruptive behavior.

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Dr. Lord Lockwell (not his real name), co-founder and co-editor of www.gomerblog.com, joins us to talk about the origins, growth, and importance of the funniest medical website out there. Satire at its very finest!

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Stephen Beeson is a national leader in organizational improvement and physician coaching as well as an extraordinary public speaker. He joins us to talk about the the frustrating effect of regulatory pressure, the concept of “shared purpose”, and tools to generate positive change in medicine and beyond. We also discuss The Physician Effectiveness Project and www.practicingexcellence.com (note: I serve as Hospitalist contributor.)